Nothing to start
I set up your menu, opening hours and delivery area, and host the site and the domain. You pay nothing for any of it before the first order comes in.
Home · Restaurant ordering app · Pay per order
For takeaways and restaurants in the Scottish Borders
Your own ordering app, with nothing to pay up front
No build fee and no monthly fee. I take a flat 40p from each online card order, and never more than £99 in a month. Your customers pay your normal menu prices, nothing is added to their bill, and the 40p comes out automatically when the payment goes through, so there are no invoices to chase either way.
How it works
The same system, paid for as you sell
It is the ordering system I built for Adam's Kitchen in Hawick: ordering on your own website, an app your customers install, live order status and an order screen for the kitchen. Only the way you pay for it changes.
Payments go straight to you
Customers pay by card online, into your own Stripe account in your business's name. The money is yours from the moment they pay, and Stripe pays it out to your bank.
40p comes off each online order
Stripe takes my 40p from your share of each online card order as it goes through. Once my fees for the month reach £99, the rest of that month's orders carry no fee at all.
A £25 order, line by line
What an order costs you
Your customer pays£25.00
Stripe card fee (1.5% + 20p, paid to Stripe)−£0.58
My fee−£0.40
You receive£24.02
The fee is the same 40p on a £12 order and on a £60 one. It is a flat amount, not a percentage of your order. The Stripe card fee is what Stripe charges for standard UK cards, and you would pay it taking cards any other way online.
My fees in a month
50 online orders£20.00
100 online orders£40.00
200 online orders£80.00
300 online orders, or any number from 248 up£99.00
Read this before you sign
The terms, in plain words
- No minimum term. You can stop with 30 days' notice. The system is licensed to your business while you are on this plan; it is not sold to you.
- The fee is only on online card orders that go through. Phone orders, walk-ins and orders on other apps never carry it. If you refund an order, my fee on it is refunded too, in proportion.
- Online orders are paid by card. On this plan your website takes card payments only, so every online order is paid before the kitchen starts it.
- You see every penny. Each fee shows against its payment in your own Stripe dashboard.
- Prices change only with notice. I will give you at least 60 days' notice of any change to the fee or the monthly limit.
- You can switch to the one-off licence at any time, at the price published on the ordering app page on the day you switch (today £1,045).
- Kitchen hardware is not needed to start: orders show on any phone or tablet with a web browser. A ticket printer or an all-in-one terminal is optional, at the published hardware prices.
- No VAT is added: the studio is not VAT-registered.
Two ways to have the same system
Pay per order, or buy the licence?
Pay per order suits you if you are starting online orders, if your numbers go up and down with the seasons, or if you would rather not tie up money in a website. At 100 online orders a month my fees come to £480 over a year, and they can never be more than £1,188 in a year, however busy you get.
The one-off licence suits you if you already take a lot of orders and plan to keep the system for years: you pay once, there is no per-order fee, and hosting is a small monthly cost. If you are not sure, start on pay per order and switch when the numbers say so.
How you pay is flexible, and the decision is yours. I will happily talk the options through with your own numbers, but I won't push you towards one of them. Pick whichever suits the way you run your business.
Questions owners ask
Questions
Do my customers pay more?
No. They pay the prices on your menu and nothing else is added to their bill. My fee comes out of your share of the payment.
Is this a commission?
It is a flat 40p per online card order, whatever the order is worth, with a limit of £99 a month. It does not grow when your orders get bigger.
I'm on Just Eat. Do I have to leave?
No. Keep it for new customers. Your own app is for the regulars who already know you, so their orders come to you directly.
Who holds the money?
You do. Payments go into your own Stripe account, in your business's name, and Stripe pays them out to your bank. I never hold your money; Stripe passes my fee to me at the moment of payment.
What do I need to set up?
A Stripe account in your business's name, which you open yourself through a link I send you, and your menu. I do the rest, and you can try a free demo with your own menu before you decide.
See it with your own menu first
I build a free demo with your real menu so you can place a test order on your own phone. If you like it, you start on pay per order with nothing to pay up front.