Terms & Conditions

These Terms & Conditions (“Terms”) apply to all website design, development and related services provided by Lukasz Wojcik, trading as Cheviot Web Studio, 33 Farrier Court, Kelso TD5 7UJ, Scotland (“I”, “me”, “the Studio”) to you (“the Client”). Email: hello@cheviotwebstudio.co.uk. By paying a deposit or instructing me to begin work, you agree to these Terms. For projects with hosting or care plans, a signed client agreement (including data-processing terms) takes precedence over these Terms where they differ.

1. Quotes & agreement

• All prices are quoted individually and confirmed in writing (by email or message) before work starts.
• A written quote is valid for 30 days and sets out the scope, price and what’s included.
• Work begins once you have accepted the quote and paid the deposit (see section 3).
• Anything outside the agreed scope is treated as additional work and quoted separately before it’s carried out.

2. What you provide

• You agree to supply content (text, images, logos, login details and other materials) needed to complete the project in a timely manner.
• You confirm you own, or have permission to use, all materials you provide, and that they don’t break any law or infringe anyone’s rights.
• If the project stalls waiting on your materials for more than 30 days, I may pause it and invoice for work completed to date.

3. Payment

• A 50% deposit is payable to book your project and before work begins. It is non-refundable once design work has started.
• The remaining 50% balance is due on completion, before the site is made live or files are handed over.
• Payment is by bank transfer. Invoices are issued for all payments.
• Care & hosting plans are billed monthly in advance and roll month to month.
• Prices exclude VAT. I am not currently VAT-registered, so no VAT is charged.
• For business clients, overdue invoices may attract statutory interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998.

4. Revisions & scope

• Each package includes a set number of revision rounds, stated in your quote. Further revisions are charged at my standard rate.
• A “revision” means reasonable adjustments to agreed designs — not a complete change of direction or new features.
• New pages, features or significant redesigns after sign-off are treated as additional work.

5. Timescales

• Estimated timescales are given in good faith and depend on you providing content and feedback promptly.
• I’m not liable for delays caused by late materials, third parties, or events outside my reasonable control.

6. Ownership & rights

• Once the project is paid in full, you own the finished website, its content and the domain name registered for you, and you receive a perpetual, royalty-free licence to use, modify and host the delivered website and any ordering system for the business it was built for. You may move it to any hosting provider and to any developer — there is no lock-in.
• The underlying platform code (for example the online-ordering system, the order hub, and shared components I reuse across projects) remains my copyright. You may not copy, resell, sublicense or reuse it to build websites or apps for any other business or venue, and you may not remove copyright notices from the source files. Additional venues or brands are licensed separately — just ask.
• Unless you ask otherwise in writing, I may show your finished project in my portfolio and marketing, and add a discreet credit/link in the site footer.

7. Third-party services

• Your site may use third-party services (for example hosting, domains, fonts, booking or email tools). Their own terms and any fees apply.
• I’m not responsible for outages, changes or price rises by third-party providers, but I’ll help you resolve issues where I reasonably can.

8. Hosting, care & support

• Care & hosting plans are optional and described on the pricing page. They can be cancelled by either side with 30 days’ notice.
• If you don’t take a care plan, ongoing maintenance, updates and security are your responsibility once the site is handed over.
• Support requests outside a care plan are quoted and charged separately.

9. Search engine rankings

• I build every site to sound technical SEO standards and will advise you honestly on local search.
• I cannot guarantee any specific ranking position on Google or other search engines — rankings depend on competition, reviews, time and factors outside my control.

10. Liability

• I’ll always take reasonable care, but to the extent permitted by law my total liability for any claim is limited to the fees you have paid for the project it relates to.
• I’m not liable for indirect or consequential losses, including lost profits, data or business.
• Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or anything that can’t be limited by law.

11. Cancellation

• If you cancel after work has begun, the deposit is retained and you’ll be invoiced for any work completed beyond it.
• I may end a project if these Terms are broken or communication breaks down for a prolonged period, invoicing for work done to date.

12. Data protection

I handle personal data in line with UK GDPR and the Data Protection Act 2018. Please see the Privacy Policy for details.

Where I host or maintain a website that processes your customers’ personal data (for example an online-ordering system), you are the data controller and I act as your processor. In that case we sign a client agreement containing the processor terms required by Article 28 UK GDPR (security measures, sub-processors, breach notification, deletion or return of data at the end of the contract). You remain responsible for your own privacy notice, lawful basis and ICO registration.

13. Cost comparisons & third-party figures

Some pages on this site compare the cost of running your own ordering system with the commission charged by delivery marketplaces such as Just Eat, Uber Eats and Deliveroo. Those comparisons are illustrative examples, not quotations, and not financial advice. They are built from rates those companies publish or that are widely reported publicly, and each figure carries the date it was last checked together with a link to the source used.

Marketplace pricing changes over time and individual restaurants negotiate different terms, so the rates shown may not match what you actually pay. Where a figure is uncertain I have chosen the assumption less favourable to my own argument, so any genuine saving is more likely to be larger than shown than smaller. Always confirm current pricing directly with the provider before making a decision.

Cheviot Web Studio is an independent business. It is not affiliated with, endorsed by, sponsored by or acting on behalf of any platform named on this site, and all trade marks referred to remain the property of their respective owners. Names are used only to identify those services for honest comparison. If you believe any figure on this site is inaccurate or out of date, please tell me and I will correct it promptly.

14. Governing law

These Terms are governed by the law of Scotland, and any disputes fall under the jurisdiction of the Scottish courts.

15. Contact

Questions about these Terms? Email hello@cheviotwebstudio.co.uk or message me on WhatsApp.

These Terms are provided as a fair, plain-English starting point. For high-value contracts you may wish to have them reviewed by a solicitor.